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How to Repair Email Account on Microsoft Outlook

Having trouble accessing your email?


Are you receiving this Microsoft Outlook error 0x80042108

Outlook is unable to connect to your incoming (POP3)email server.


Read the step-by-step instructions below for repairing your account or watch our video.


  • For Microsoft Outlook, go to File in upper lefthand corner
  • Click Account Settings (icon with person and gear symbol)
  • Select Account Settings from drop down menu (icon with person and gear symbol)
  • Select the email account by clicking once (not twice)
  • Next click the Repair button located above
  • Select, "Advanced Options"
  • Check the box, "Let me repair my account manually"
  • Make sure username is your full email address
  • Make sure your password is correct
  • Check the box, "Remember Password."
  • Add or change Server: (if your web host or company uses a CDN like Cloudflare, you may have an anonymous server rather than the default - check with your web host or web developer)
  • Select or enter Port: 995
  • Check the box: This server requires an encrypted connection (SSL / TLS)
  • Check the box: Require logon using secure password authentication (SPA)
  • Click the down arrow for Outgoing Mail
  • Change server: (if your web host or company uses a CDN like Cloudflare, you may have an anonymous server rather than the default - check with your web host or web developer)
  • Port: 465
  • Encryption Method: SSL/TLS
  • Default Server Timeouts: 1 minute
  • Check the box: My outgoing SMTP server requires authentication
  • Select: Use same settings as my incoming server
  • Click Next.
  • Click Done.
  • Click, Close.
  • Select your email account inbox.
  • Now click "Send / Receive."
  • Any undelivered emails should arrive along with a test email from Microsoft.

In some cases, the ports and methods may be slightly different but the step-by-step tutorial will help guide you in most situations.

TNW Creations is a Web Development & Media Publishing Agency in Austin, Texas. Web Development, cyber security, web design, clean energy web host, Advanced SEO, Digital Marketing and more since 1995.

I've been programming, designing, writing and publishing professionally online since 1995. I've worn many hats throughout my life, but the common core of my career has always been media. Besides the portfolio you see on TNW Creations, my internet presence has been substantial for over 2 decades. In 1995, while still in college, I founded TNW Creations and became part of the grassroots development for teaching the Lakhota language online. By 2004, my bilingual work was listed on many sites, including National Geographic , Encarta and Touchstone Pictures Hidalgo. When I'm not developing and writing, you'll find me managing MagicStoryLand.Com, creating kid-friendly game & video content, investigating and initating hostile website takedowns, posting salty articles about cyber threats, moderating UnifyLife.Org and enjoying my  community, church & family.